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With enhanced health and safety protocols in place, passengers can cruise with confidence, knowing that their well-being is a top priority. To learn more about Royal Caribbean’s Flexible Cancellation Policy and stay informed on the latest updates, visit their official website. It’s crucial to note that the resolution and options provided by Royal Caribbean in these situations may vary depending on the nature of the circumstances, the timing of the cancellation, and other factors.
Royal Caribbean will keep full deposit if you cancel your non-refundable cruise fare going forward
It’s a win-win situation since your payment is utilized, and the new guest can enjoy a memorable vacation. Now, let’s dive into the different options for canceling your Royal Caribbean cruise and help you find the best solution for your situation. While cruises in the Middle East do not constitute a major region for sailings, it's certainly impacting many lines and people's vacations. The 168,666-gross-ton, Quantum-class Anthem of the Seas will remain homeported from Singapore through mid-April 2025, offering a range of Vietnam, Thailand, and Southeast Asia itineraries. In spring 2025, the ship will be moving to Seattle to offer Alaska cruises for summer 2025, and her future deployments beyond that date have not yet been determined. Changing these three voyages – October 2, October 14, and October 23 – will then see the ship positioned in Dubai, ready for her sailing to Singapore.
Future Cruise Credit
Disney has canceled sailings on its Disney Magic ship through Oct. 9 during its European season, the company announced April 15. Royal Caribbean made suites non-refundable only a few years ago because of the high demand for them, especially when new sailings were announced. Prior to the non-refundable fares, suites would be booked up early by cruise fans and later decide if they would sail or not. To deter the practice of dumping suites closer to sailing, Royal Caribbean changed suite fares to non-refundable. This is a personal choice, but taking the future cruise credit is usually more valuable. Most cruise lines will let you use the credit on any sailing through 2022, so there will be plenty of opportunities to use it.
Norwegian Cruises
Your travel agent has new digital tools they can access to check on the progress of a refund request, as well as be able to reach out to the right person at Royal Caribbean for further inquiries, such as if the refund amount is incorrect. First and foremost, if you booked your cruise with a travel agent, be sure to work that person to get things sorted out. If you have a question about a specific reservation and booked with a travel agent, you will need to contact your travel agent for those concerns. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience.
Why are they extending Cruise with Confidence?
Each ship now returning will cruise with the health measures that have safeguarded the well-being of guests, crew and destination communities to date across other ships in Alaska, Asia, The Bahamas, the Caribbean and Europe. Hotels have traditionally offered flexible cancellation terms, provided you did not opt for a non-refundable deposit. Once you determine you want to cancel your cruise, you need to contact whomever you booked your cruise with to make the change. The shutdown ended up going over a year after governments refused to let cruise ships sail. Royal Caribbean posted an update that it has cancelled the sailings, "as a result of the ongoing COVID-related circumstances around the world, and in an abundance of caution."
Other cruise lines cancelled cruises too
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Anthem of the Seas was to sail through the Suez Canal as part of a repositioning from Southampton, UK to her new homeport in Singapore. It's not clear yet if any of the scheduled sailings from Singapore will be affected. Instead, the ship will move with all possible speed in order to reach Dubai (or the next planned embarkation port) on time to preserve future itineraries. And because of the Canadian cruise ban, Disney is evaluating options for its Alaskan itineraries on the Disney Wonder. Carnival Cruise Line has canceled all voyages through the end of June, the line announced on April 6.
With this change, booking a suite well in advance comes with additional risk if you choose to cancel later, especially considering the deposit amount of suites tends to be higher than non-suite rooms. If a guest elects to change their original ship and/or sail date, then a change fee of $100 per person will apply. Alternatively, for sailings through April 30, 2022, you can “lift and shift” your cruise itinerary to be rebooked the following year (this maintains the original pricing and any promotions used). To request a refund for your canceled cruise instead of the 125% Future Cruise Credit, fill out this form. It’s an unprecedented time in our society right now, with the spread of COVID-19 affecting all aspects of daily life.
Are More Itineraries at Risk?
With the flexibility to cancel up to 48 hours before the sail date, Royal Caribbean is putting the power back into the hands of the passengers. This allows individuals and families to make informed decisions and adapt their travel plans based on any unforeseen circumstances or personal preferences. Carnival hasn’t published an updated policy regarding canceled cruises, but according to crowdsourced data, a full refund or a future cruise credit plus onboard credit is being offered. The cruise line shared restart plans for its cruise ships which were still in limbo as Royal Caribbean slowly restarts sailings. What this means is you can cancel a booked Royal Caribbean cruise for any reason for a 100% future cruise credit.
Guests on that now-shortened sailing are being contacted with their options, including an offer of onboard credit for the inconvenience and the choice to move to alternative sailings if preferred. At this time, there are no alternate Africa-oriented sailings planned for Anthem of the Seas. Instead, it is most likely that the ship will sail from Southampton to Dubai (or Singapore, if the cruise line opts to also cancel the Dubai-to-Singapore sailing on November 7) without passengers aboard. Additionally, Royal Caribbean has implemented enhanced health and safety protocols to provide a safe and enjoyable cruising experience. This includes measures such as rigorous sanitization practices, mandatory health screenings, and reduced capacity on board.
By familiarizing yourself with the key points of this policy, you can navigate any unexpected changes with confidence, knowing that Royal Caribbean has your back. So, embark on your cruise journey with peace of mind, knowing that flexibility and convenience await you. The cancellations come a couple of weeks after those lines announced they wouldn't sail in Alaska or Canada due to that country's decision to ban cruise ships in its waters until 2022. Norwegian Cruise Line Holdings Ltd., Norwegian's parent company, canceled sailings until July on all three of its cruise lines, the company announced in a March release. Guests who booked a non-refundable fare prior June 1, 2022 can elect to request a Future Cruise Credit in the amount of the deposit paid per guest, less the $100 fee.
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Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. If unforeseen circumstances arise and you need to cancel, reach out to Royal Caribbean immediately and provide the necessary documentation. They may offer alternatives such as rebooking, future cruise credits, or refunds, depending on the situation.
If, however, you’re in a tight financial spot due to the current situation, it may make more sense to take the refund. Guests who were scheduled on a canceled cruise will receive a 100% refund in the form of a future cruise credit that can be applied to any cruise within 2 years of issuance. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. Guests booked on the October 14, 2024 departure of Anthem of the Seas have been informed that their cruise must be cancelled. While this does provide guests with six months’ notice of the change, the news will undoubtedly be disappointing to many travelers. In conclusion, Royal Caribbean’s Flexible Cancellation Policy offers passengers the freedom and flexibility to make changes to their cruise plans without unnecessary stress or financial burden.
No matter what the rationale, here is what you need to know on how to cancel a Royal Caribbean cruise. No one likes to think about it, but occasionally there is a need to cancel a Royal Caribbean cruise. On the RoyalCaribbeanBlog message boards, Pattycruise thinks perhaps too many crew members testing positive is the reason, "Lack of crew members who are Covid free would be my guess." For Serenade & Symphony of the Seas departing January 8, 2022, and Jewel of the Seas departing January 9, 2022, Royal Caribbean is providing passengers with a 100% Future Cruise Credit to book a new cruise by May 31st, 2022. Refunds are not an instant process, but many cruisers have reported it taking a number of weeks to be processed. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog.
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